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Success is Transitory

05 Sunday May 2013

Posted by Rosaliene Bacchus in Brazil, Economy and Finance, Working Life

≈ 14 Comments

Tags

Brazil imports, Financial crises, Foreign exchange rates, Fortaleza/Ceará, Globalized economy, Job insecurity, Plano Real

Bairro Varjota - Fortaleza - CearaBairro Varjota – Fortaleza – Ceará – Brazil
Photo by Macilio Gomes (www.panoramio.com)

 

As Import Manager at Ceará Importers,* a successful and expanding young medium-sized company in Fortaleza, I thought that I had finally made it in Brazil. Gone were my days of struggle to raise the rent and my sons’ high school fees. We dressed better, frequented the cinema, and enjoyed holiday week-end outings. I also began looking for an apartment closer to my workplace and my sons’ school.

After relocating to his farm 52 miles away from the capital, a good friend offered to rent me his apartment in Bairro Varjota, an upscale neighborhood in Fortaleza. An evening after work, my sixteen-year-old son and I visited the apartment. Located on the eighth floor of a ten-story apartment building, it had a master bedroom with bathroom, two other bedrooms sharing another bathroom and self-contained quarters for a live-in maid. The view from the living room balcony took my breath away.

My son looked at me wide-eyed. “Mom, you’re dreaming. We can’t afford a place like this,” he told me.

“We can make it happen,” I said.

By cutting non-essential expenses, we were able to cover the doubly higher rent and condo fees. Change demanded individual sacrifices.

Four months and thirteen days after moving into our new apartment, the Brazil Central Bank announced a change in foreign exchange rates. The Brazil real, pegged one-to-one with the American dollar (R$1.00 = US$1.00) during the previous five years under the economic Plano Real (Real Plan), would undergo fluctuations. The measure aimed to defend Brazil’s foreign reserves that had suffered losses totaling over US$44 billion during the financial crises in Asia (1997) and Russia (1998).

The announcement that Wednesday in January 1999 caused havoc at Ceará Importers. The cost of our imports had increased overnight. Our products were no longer competitive with similar nationally produced goods. Sales plummeted with increased prices. The company began closing its retail stores, laying-off the employees. Tensions rose at the head office-warehouse-showroom complex where I worked.

Who would be next?

I floundered as the company lost its ground and battled to find a new direction for survival. I crumbled as colleagues I had come to know and love said their goodbyes.

By mid-year, I worked only half-days. Paying my rent became a challenge. Sleepless nights assailed me. My hunt for a job opening began anew.

As shipments came to a halt, I became irrelevant. My final days came in February 2000. Despite a number of job interviews, I hadn’t yet secured a new job.

When we are on top, we think that it will last forever. I learned that in a globalized economy, there is no job security. We never know when destructive winds will blow our way and sweep our success from under our feet.

* Fictitious Name

Rewards of Brazil’s Market for Perfumes, Toiletries & Cosmetics

07 Sunday Apr 2013

Posted by Rosaliene Bacchus in Brazil, Working Life

≈ 4 Comments

Tags

ABIHPEC, ANVISA, Brazil imports, Cosmetics, Northeast Brazil, Perfumes, Toiletries

Perfumes Natura BrazilPerfumes Natura – Brazil
Source: naturavendas.wordpress.com

Brazilians adore perfume. In Northeast Brazil – the region with 42.5 percent of perfume sales – 79.7 percent of the population use perfumes, according to the Union for the Industry of Perfumes and Toiletries of São Paulo (SIPATESP). I was therefore not surprised to learn that in 2010 Brazil overtook the United States as the world’s largest market for perfumes with US$6 billion in sales (Euromonitor International).

At Ceará Importers,* we imported a wide selection of perfumes and toiletries of several popular American and European brands. Our suppliers provided us with the declarations of manufacturing and quality controls required by the Brazilian health authority for obtaining our import licenses. Translation of product labels from English to Portuguese, required for commercialization of these products in Brazil, became my responsibility.

When import regulations became more rigorous, we had secured contracts with two American manufacturers for retail and distribution of their products, one for toiletries and the other for Alternative Perfumes, throughout Northeast Brazil. Under the new regulations issued by the National Health Surveillance Agency (ANVISA) in Brasilia, importers in the sector had to obtain an Operational License, as was required for national manufacturers. This meant the provision of a laboratory and qualified technical staff for quality control, as well as special storage facilities (Portaria SVS/MS nr 71/1996).

While construction was underway, I became the contact person between our American partners and the pharmacist contracted to prepare the product dossiers for our registration applications. Without a chemistry background, I found translations of the chemical formulas from English to Portuguese a laborious task. The time-consuming process for regularization with ANVISA must have frustrated our American partners.

Current norms and procedures required by ANVISA for the registration of perfumes, toiletries and cosmetics – including the documents required for product registration – are set out in Resolution RDC 211/2005.

To avoid excessive delays or deferment during the application process, our firm’s directors contracted a health professional in Brasilia, experienced in working with ANVISA. When dealing with government bureaucracy, it pays to work with those who understand the system. It took time. We experienced setbacks, but it all worked out well in the end.

Regulations for importing products controlled by ANVISA can change without advance notice. I kept abreast with changing norms and procedures through daily perusal of the Diário Oficial da União which publicizes legal federal matters.

With more and more Brazilians entering the middle class, the demand has grown for perfumes, toiletries, and cosmetics. In their Panorama of the Sector, published in April 2012, the Brazilian Association of the Cosmetic, Toiletry and Fragrance Industry (ABIHPEC) demonstrated growth of 340.9 percent and 293.5 percent in imports and exports respectively during the period 2002 to 2011. Today, the Brazil market for this sector ranks in third place worldwide behind the United States and Japan.

* Fictitious Name

The Customs Broker: Partnership for Success

04 Sunday Nov 2012

Posted by Rosaliene Bacchus in Brazil, Working Life

≈ 7 Comments

Tags

Agentes aduaneiros, Brazil imports, Customs brokers/brokerage, Customs officials, Despachante aduaneiro, Fortaleza/Ceará, Import product classification, Organização Paulo Rocha, Receita Federal do Brasil

Customs Inspection – Receita Federal – Brazil

Source: http://www.comexblog.com.br

 

Customs officials (agentes aduaneiros) at Fortaleza’s port and airport, in Brazil’s northeast state of Ceará, were not my favorite kind of people. With the duty of collecting import and other government taxes and combating counterfeit and contraband trade, they cannot afford to be friendly individuals. In a society where corruption among government officials at all levels is commonplace, reputable agents cannot curry favor with the business community.

Corrupt agents, encountering discrepancies in shipping documents, the price of an item, or one or more of your goods during a physical inspection, seek bribes to make the problem disappear to clear your goods. Others may find problems where none exist.

Customs brokers (despachantes aduaneiros) – in the business for many years and who have day-to-day contact with government officials at the ports and airports – know what type of agent they are dealing with and the best ways of handling difficult situations in order to expedite clearance of their clients’ goods. At Ceará Importers Ltda (fictitious name), I was fortunate to work with such a customs brokerage family-owned firm. The customs brokers and staff at Organização Paulo Rocha, were not only competent and reliable, but always attentive to my needs as import manager throughout all stages of the import process.

During the five plus years that I handled import shipments for Ceará Importers, I worked with a wide range of consumer products: perfumes; toiletries; pharmaceutical products; chocolate, ice-cream and other food products; toys; electrical and electronic appliances; paper products; leather handbags; carpets and rugs; party and other decorative items; and household articles of plastic, glass, metal, and wood. Expediency and success in obtaining import licenses (Licença de Importação), for products subject to government control, and import declarations (Declaração de Importação) required accuracy in the product classification of each item in accordance with the Nomenclatura Comum do Mercosul (NCM). Whenever I encountered difficulties in classifying a product, I could call on the staff at Paulo Rocha for immediate assistance, avoiding the time-consuming protocol when consulting the Customs Department.

Legally registered with the Secretaria da Receita Federal (Federal Revenue Secretariat) of the Ministry of Finance, customs brokers are required to keep updated on import-export procedures and regulations for customs clearance. When the government issued a new regulation for the import of toys from China, Paulo Rocha contacted us immediately. At the time, we had a shipment en route. While I chased after the technical product reports from the Chinese manufacturers for all toys on our import declaration, Paulo Rocha worked with customs agents to clear our shipment without undue delay.

A competent, reliable, and attentive customs brokerage is worth the additional operational cost for any small- and medium-sized import company. I could not have succeeded as an import manager without the partnership of our customs brokers.

 

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